Exam Cancellation and Refund
For cancellations up to five weeks before the test date, the test fee will be refunded, less an administrative fee of 50 EUR.
Change of Test Date
Only one change of test date is possible up to 5 weeks before the exam. This is free of charge. If you want to transfer your test date if there are less than 5 weeks until the test date then the transfer fee 50 EUR applies. Please complete the "Request for the Test Date Transfer Form" and return it to us along with the payment confirmation.
In case of illness, a full refund of the test fee will be given, less an administrative fee of 50 EUR or a single transfer to a new test date. To be entitled to either option, candidates must provide an original medical Certificate within 3 working days of the test date.
Request for Refund or Test Date Transfer Form